Privacy Policy

1. Introduction

At Oriido ("we", "us", or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR ordering platform and related services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Place an order through our platform
• Contact us with inquiries
• Sign up for our newsletter

This information may include your name, email address, phone number, and payment information.

Order Information

When you place orders through Oriido, we collect information about your orders including items ordered, order time, table number, and payment details.

Automatically Collected Information

When you access our platform, we may automatically collect certain information including:

• Device information (type, operating system, browser)
• IP address
• Usage data (pages visited, time spent)
• Location data (with your consent)

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support
• Send order confirmations and updates
• Improve our services and user experience
• Analyze usage patterns and trends
• Prevent fraud and ensure security
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Restaurant Partners: To fulfill your orders and provide services
• Payment Processors: To process payments (e.g., Stripe)
• Service Providers: Who assist us in operating our platform
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (GDPR)

If you are a resident of the European Economic Area, you have the following rights:

• Right of Access: Request access to your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your data

To exercise these rights, please contact us at privacy@oriido.com.

7. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Oriido
Email: privacy@oriido.com